> ## Documentation Index
> Fetch the complete documentation index at: https://docs.esportshub.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Server Rules

> How the Esports Hub server rules work, the 3-strike system, what counts as a severe rule break, and how to appeal a ban or strike.

Every member of the Esports Hub Discord server agrees to follow the server rules. We use a 3-strike system for most rule breaks, with instant bans for the more serious ones.

## Strike system

| Strikes   | What happens                                                                                   |
| --------- | ---------------------------------------------------------------------------------------------- |
| 1 strike  | A warning is logged on your account. If you keep breaking rules, the next strike adds up.      |
| 2 strikes | A second warning. Depending on what happened, you might also get a temporary mute or cool-off. |
| 3 strikes | Permanent ban from the server, the website, and any paid services on your account.             |

Some rule breaks skip the strike system and go straight to a ban. These include doxxing, threats of violence or self-harm, scams, and anything that could get the platform in legal trouble.

## The rules

The full list lives in the rules channel on Discord. Quick summary:

* **No discrimination** - based on race, sexuality, gender, disability, religion, or body shape.
* **No spamming** - mass messages, mass reactions, mass pings.
* **No threats or harassment** - including jokes about self-harm.
* **No doxxing** - don't share another member's personal info.
* **Follow Discord's rules** - you also agree to [Discord's Terms](https://discord.com/terms).
* **Use the right channels** - keep things on-topic for the channel you're in.
* **No money requests** - no begging, donations, loans, or asking for in-game items.
* **No gambling content** - no betting, casinos, or lotteries.
* **English only** - so the whole server can follow along.
* **No invite links or ads** - to other Discord servers or unsolicited promotion.
* **No scamming** - fake vouches, chargebacks, impersonation, phishing links.
* **No verification dodging** - getting around verification or coming back after a ban with an alt is an instant ban. See the [Verification](/verification) page.

## How to appeal a strike or ban

If you think a strike or ban was a mistake, you can appeal:

* **Through the contact page**: open an appeal at [esportshub.io/contact](https://esportshub.io/contact).
* **Through Discord**: if you still have access, open a Server Support ticket and use the appeal flow.

An admin will look at your appeal and reply within 7 days. The decision is final unless you have new info to share.

<Info>
  If you've been banned, your verification data is still kept for up to 7 years so the ban can't be dodged with a new account. If your appeal is approved, your access is restored. If it's not, the ban and the data retention stay in place.
</Info>

## Reporting someone

See someone breaking the rules? Open a Server Support ticket through the support panel rather than DMing staff. Tickets keep everything in one place so the admin handling it has the full picture. Include:

* Who's involved
* What channel it happened in
* A short description, plus a message link or screenshot if you have one

Reports are looked at in the order they come in, with serious stuff handled first. The full ticket flow is on the [Support & Tickets](/support) page.