> ## Documentation Index
> Fetch the complete documentation index at: https://docs.esportshub.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Social Media Management

> Done-for-you esports social media management on X (Twitter). Voice modeling, gameday coverage, brand-voice posts, and a first-month impressions guarantee that scales by tier.

Done-for-you social media management on X (Twitter) for esports orgs, teams, and creators. The same operator who runs Esports Hub social handles your account: voice modeling, gameday coverage, brand-voice posts, and growth audits.

<Card title="See pricing and inquire" icon="bullhorn" href="https://esportshub.io/social-media">
  Tier breakdowns, the impressions guarantee, and inquiry form at esportshub.io/social-media.
</Card>

## What's Included

Every plan includes the same core deliverables. Higher tiers cover more posts per week and additional accounts.

* Voice modeled from your established brand and community
* Captions written in your brand voice
* Coverage for every game your org competes in
* Edits to gameday graphics
* Trend monitoring while topics are still rising
* Posting times tuned to your audience's timezone
* Benchmarking against your scene's top accounts
* Daily availability for calls and approvals
* Social media advice for sustained growth
* First-month impressions guarantee on managed tiers, or 50% back

## Plans

Every plan is scoped to your channel and account size. Pricing is quote-based to fit the workload, and we respond to inquiries within 24 hours.

| Tier         | For                                                 | Output                                                                                          |
| ------------ | --------------------------------------------------- | ----------------------------------------------------------------------------------------------- |
| Advisory     | Creators who want to run their own X account better | Pure advice, no account management. Content picks, posting times, tweet review, growth coaching |
| Starter      | Creators and small orgs finding their voice         | 2 to 3 posts per week                                                                           |
| Professional | Active orgs and teams with regular output           | 3 to 5 posts per week, up to 2 accounts                                                         |
| Enterprise   | Brands running a full media engine                  | 5 to 7 posts per week, up to 3 accounts                                                         |

<Tip>
  Need a tier outside the list, like multi-account management for a large org? Use the Custom inquiry form on the marketing page and we'll scope a package.
</Tip>

## The Impressions Guarantee

If we don't hit your tier's first-month impression target, we refund 50% of what you paid for that month. The target depends on your tier: 100,000 for Starter, 150,000 for Professional, and 200,000 for Enterprise. Counted in X's native analytics dashboard, on the account we manage. The Advisory tier is coaching only, so no impression guarantee applies.

## How Onboarding Works

<Steps>
  <Step title="Inquire">
    Pick a tier on the marketing page and submit the inquiry form, or message us directly through Discord. We respond within 24 hours with a quote and timeline.
  </Step>

  <Step title="Kickoff call">
    A 30 to 45 minute call to gather context: your brand, audience, voice, what you do and don't want covered, who your scene is, and which posts have worked in the past.
  </Step>

  <Step title="Voice document">
    We build a written voice doc capturing your tone, recurring phrases, lines you don't cross, and audience expectations. You sign off on it before we post anything.
  </Step>

  <Step title="Account access">
    You either share login details directly or grant us delegated access via X's official tools so your password stays yours. Either way, you can revoke access in one click from X settings.
  </Step>

  <Step title="First posts and approval">
    First drafts come over for your review. Approve in one message, and we schedule. If you'd rather we post without per-draft sign-off after the first week, that's fine too.
  </Step>
</Steps>

## What's Not Included

To keep the scope clean and the work focused, the social media service does not cover:

* Paid ads or boosted posts (run those through your own ad accounts)
* Long-form video editing or full creative campaigns
* Replies and DMs as a service (we handle them on a best-effort basis)
* Other platforms (we're X-focused; Instagram and TikTok operators coming soon)

For paid creative campaigns or apparel, see [partnerships](/partnerships).

## Cancellation and Ownership

Monthly billing with no lock-in. Cancel mid-month and we finish your current cycle. No partial refunds, no tail. You own all the content we create on your behalf.

## Frequently Asked

**Do I have to hand over my X login?**
You can either share login details directly or use a delegated-access tool so your password stays yours. Either way, you can revoke access anytime in one click from X settings.

**Who writes the posts?**
The Esports Hub owner. Five plus years running social in the scene, with past work on accounts like PWR. Every post comes from the same hands so the voice stays consistent.

**Can you match an existing brand voice?**
Yes. Voice modeling is the first step of onboarding. We read your past posts, watch how your community talks, and write a voice doc you sign off on before we go live.

**What about accounts with low engagement?**
We audit your posting style and surface what's hurting reach: low-quality posts, content not aimed at the right audience, or posting at dead hours. Then we change the cadence and content based on what's actually working.